Alternative and Crisis Support
Due to limitation of resources, Windrose Horses does not offer 24/7 crisis support.
If you are in distress and feel unable to wait until a session, contact your G.P. Your local practice should offer you an appointment quickly if you are in need of urgent support.
If you feel unsafe or at risk, please go to A&E.
If you or anyone else are at immediate risk of harm, call 999.
Below is a list of just a few support services in the UK, some of whom offer 24 hour access. The charity Mind also have some excellent resources, reassurances and information about seeking mental health support here. If you have found this page and live outside the UK, you can search HelpGuide.org for international helplines.
National Support Services
All information correct as of October 2024.
Samaritans
“We offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. We won't judge you or tell you what to do, we'll listen to you.”
By phone: 116 123
Calls are free from landlines and mobiles; lines are always open.
By email: jo@samaritans.org
Emails may be responded to within 24 hours, but could have a response time of several days.
Face to face: https://www.samaritans.org/branches/
You can use the online location finder to find a branch local to you. The closest to Chislehurst is in Orpington.
National Suicide Prevention Helpline UK
“The National Suicide Prevention Helpline UK is a compassionate and understanding lifeline for those grappling with their mental well-being or thoughts of suicide… offering a safe haven for anyone who needs someone to talk to.”
By phone: 0800 689 5652 or 0800 689 0880
Lines are open from 6pm to midnight.
Shout
If you prefer not to talk, Shout offer a free, confidential, 24/7 text messaging service for anyone who is struggling to cope.
Text “Shout” to 85258.
Switchboard
“Switchboard is the national LGBTQIA+ support line. For anyone, anywhere in the country, at any point in their journey. We can discuss anything related to sexuality and gender identity. Whether it’s sexual health, relationships or just the way you’re feeling. This is your space – to explore, talk and be truly heard.”
By phone: 0800 0119 100
Lines are open from 10am to 10pm every day.
By email: hello@switchboard.lgbt
Switchboard aim to reply to emails within 5 days.
Online chat from https://switchboard.lgbt
The Silver Line Helpline
“The Silver Line Helpline run by Age UK is a free, confidential telephone service for older people. We provide friendship, conversation and support.”
By phone: 0800 4 70 80 90
Lines are open 24/7, 365 days of the year.
